Austria

Large Language Models (LLMs) have emerged as the new recommendation engines, surpassing traditional methods in both capability and scope, particularly in code generation. In this paper, we reveal a novel **provider bias** in LLMs: without explicit directives, these models show systematic preferences for services from specific providers in their recommendations (e.g., favoring Google Cloud over Microsoft Azure). To systematically investigate this bias, we develop an automated pipeline to construct the dataset, incorporating 6 distinct coding task categories and 30 real-world application scenarios. Leveraging this dataset, we conduct the **first** comprehensive empirical study of provider bias in LLM code generation across seven state-of-the-art LLMs, utilizing approximately 500 million tokens (equivalent to $5,000+ in computational costs). Our findings reveal that LLMs exhibit significant provider preferences, predominantly favoring services from Google and Amazon, and can autonomously modify input code to incorporate their preferred providers without users&#39; requests. Such a bias holds far-reaching implications for market dynamics and societal equilibrium, potentially contributing to digital monopolies. It may also deceive users and violate their expectations, leading to various consequences. We call on the academic community to recognize this emerging issue and develop effective evaluation and mitigation methods to uphold AI security and fairness.

ACL 2025

The Invisible Hand: Unveiling Provider Bias in Large Language Models for Code Generation

digital monopolies

llm system security

llm bias

bias and fairness

### Welcome to The 63rd Annual Meeting of the Association for Computational Linguistics (ACL 2025)

Message from the General Chair: 
*It is my great pleasure and honor to welcome you to the 63rd Annual Meeting of the Association for Computational Linguistics (ACL 2025), held in beautiful Vienna, Austria, from July 27 to August 1, 2025. ACL2025continues our field’s tradition of excellence in scholarship, innovation, and inclusivity, and I am deeply grateful to the many volunteers who have worked tirelessly to bring this event to life.* 
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Welcome to The 63rd Annual Meeting of the Association for Computational Linguistics (ACL 2025)

Large Language Models (LLMs) have emerged as the new recommendation engines, surpassing traditional methods in both capability and scope, particularly in code generation. In this paper, we reveal a novel **provider bias** in LLMs: without explicit directives, these models show systematic preferences for services from specific providers in their recommendations (e.g., favoring Google Cloud over Microsoft Azure). To systematically investigate this bias, we develop an automated pipeline to construct the dataset, incorporating 6 distinct coding task categories and 30 real-world application scenarios. Leveraging this dataset, we conduct the **first** comprehensive empirical study of provider bias in LLM code generation across seven state-of-the-art LLMs, utilizing approximately 500 million tokens (equivalent to $5,000+ in computational costs). Our findings reveal that LLMs exhibit significant provider preferences, predominantly favoring services from Google and Amazon, and can autonomously modify input code to incorporate their preferred providers without users' requests. Such a bias holds far-reaching implications for market dynamics and societal equilibrium, potentially contributing to digital monopolies. It may also deceive users and violate their expectations, leading to various consequences. We call on the academic community to recognize this emerging issue and develop effective evaluation and mitigation methods to uphold AI security and fairness.

poster

Language detoxification involves removing toxicity from offensive language. While a neutral-toxic paired dataset provides a straightforward approach for training detoxification models, creating such datasets presents several challenges: i) the need for human annotation to build paired data, and ii) the rapid evolution of offensive terms, rendering static datasets quickly outdated. To tackle these challenges, we introduce an automated paired data generation pipeline, called K/DA. This pipeline is designed to generate offensive language with implicit offensiveness and trend-aligned slang, making the resulting dataset suitable for detoxification model training. We demonstrate that the dataset generated by K/DA exhibits high pair consistency and greater implicit offensiveness compared to existing Korean datasets, and also demonstrates applicability to other languages. Furthermore, it enables effective training of a high-performing detoxification model with simple instruction fine-tuning.

K/DA: Automated Data Generation Pipeline for Detoxifying Implicitly Offensive Language in Korean

Natural Language Processing tasks that aim to infer an author's private states, e.g., emotions and opinions, from their written text, typically rely on datasets annotated by third-party annotators. However, the assumption that third-party annotators can accurately capture authors' private states remains largely unexamined. In this study, we present human subjects experiments on emotion recognition tasks that directly compare third-party annotations with first-party (author-provided) emotion labels. Our findings reveal significant limitations in third-party annotations—whether provided by human annotators or large language models (LLMs)—in faithfully representing authors' private states. However, LLMs outperform human annotators nearly across the board. We further explore methods to improve third-party annotation quality. We find that demographic similarity between first-party authors and third-party human annotators enhances annotation performance. While incorporating first-party demographic information into prompts leads to a marginal but statistically significant improvement in LLMs' performance. We introduce a framework for evaluating the limitations of third-party annotations and call for refined annotation practices to accurately represent and model authors' private states.

Can third-parties read our emotions?

Text-to-speech (TTS) systems have seen significant advancements in recent years, driven by improvements in deep learning and neural network architectures. Viewing the output speech as a data distribution, previous approaches often employ traditional speech representations, such as waveforms or spectrograms, within the Flow Matching framework. However, these methods have limitations, including overlooking various speech attributes and incurring high computational costs due to additional constraints introduced during training. To address these challenges, we introduce OZSpeech, the first TTS method to explore optimal transport conditional flow matching with one-step sampling and a learned prior as the condition, effectively disregarding preceding states and reducing the number of sampling steps. Our approach operates on disentangled, factorized components of speech in token format, enabling accurate modeling of each speech attribute, which enhances the TTS system's ability to precisely clone the prompt speech. Experimental results show that our method achieves promising performance over existing methods in content accuracy, naturalness, prosody generation, and speaker style preservation. Audio samples are available at our demo page https://ozspeech.github.io/OZSpeech_Web/.

OZSpeech: One-step Zero-shot Speech Synthesis with Learned-Prior-Conditioned Flow Matching

Dialogue systems for mental health counseling aim to alleviate client distress and assist individuals in navigating personal challenges. Developing effective conversational agents for psychotherapy requires access to high-quality, real-world, long-term client-counselor interaction data, which is difficult to obtain due to privacy concerns. Although removing personally identifiable information is feasible, this process is labor-intensive. To address these challenges, we propose a novel privacy-preserving data reconstruction method that reconstructs real-world client-counselor dialogues while mitigating privacy concerns. We apply the RMRR (Retrieve, Mask, Reconstruct, Refine) method, which facilitates the creation of the privacy-preserving PsyDial dataset, with an average of 37.8 turns per dialogue. Extensive analysis demonstrates that PsyDial effectively reduces privacy risks while maintaining dialogue diversity and conversational exchange. To fairly and reliably evaluate the performance of models fine-tuned on our dataset, we manually collect 101 dialogues from professional counseling books. Experimental results show that models fine-tuned on PsyDial achieve improved psychological counseling performance, outperforming various baseline models. A user study involving counseling experts further reveals that our LLM-based counselor provides higher-quality responses. Code, data, and models are available at https://github.com/qiuhuachuan/PsyDial, serving as valuable resources for future advancements in AI psychotherapy.

PsyDial: A Large-scale Long-term Conversational Dataset for Mental Health Support

Goal-oriented proactive dialogue systems are designed to guide user conversations seamlessly towards specific objectives by planning a goal-oriented path. However, previous research has focused predominantly on optimizing these paths while neglecting the inconsistencies that may arise between generated responses and dialogue contexts, including user profiles, dialogue history, domain knowledge, and subgoals. To address this issue, we introduce a model-agnostic two-stage Consistency Reflection and Correction (CRC) framework. Specifically, in the consistency reflection stage, the model is prompted to reflect on the discrepancies between generated responses and dialogue contexts, identifying inconsistencies and suggesting possible corrections. In the consistency correction stage, the model generates responses that are more consistent with the dialogue context based on these reflection results. We conducted experiments on various model architectures with different parameter sizes, including encoder-decoder models (BART, T5) and decoder-only models (GPT-2, DialoGPT, Phi3, Mistral and LLaMA3), and the experimental results on three datasets demonstrate that our CRC framework significantly improves the consistency between generated responses and dialogue contexts.

Enhancing Goal-oriented Proactive Dialogue Systems via Consistency Reflection and Correction

Fine-tuning pre-trained Large Language Models (LLMs) for specialized tasks incurs substantial computational and data costs. While model merging offers a training-free solution to integrate multiple task-specific models, existing methods suffer from safety-utility conflicts where enhanced general capabilities degrade safety safeguards. 
We identify two root causes: \textbf{neuron misidentification} due to simplistic parameter magnitude-based selection, and \textbf{cross-task neuron interference} during merging.
To address these challenges, we propose \textbf{LED-Merging}, a three-stage framework that \textbf{L}ocates task-specific neurons via gradient-based attribution, dynamically \textbf{E}lects critical neurons through multi-model importance fusion, and \textbf{D}isjoints conflicting updates through parameter isolation.
Extensive experiments on Llama-3-8B, Mistral-7B, and Llama2-13B demonstrate that LED-Merging effectively reduces harmful response rates, showing a 31.4\% decrease on Llama-3-8B-Instruct on HarmBench, while simultaneously preserving 95\% of utility performance, such as achieving 52.39\% accuracy on GSM8K.
LED-Merging resolves safety-utility conflicts and provides a lightweight, training-free paradigm for constructing reliable multi-task LLMs.
Code is available at https://github.com/MqLeet/LED-Merging

LED-Merging: Mitigating Safety-Utility Conflicts in Model Merging with Location-Election-Disjoint

As online platforms and recommendation algorithms evolve, people are increasingly trapped in echo chambers, leading to biased understandings of various issues. To combat this issue, we have introduced PerSphere, a benchmark designed to facilitate multi-faceted perspective retrieval and summarization, thus breaking free from these information silos. For each query within PerSphere, there are two opposing claims, each supported by distinct, non-overlapping perspectives drawn from one or more documents. Our goal is to accurately summarize these documents, aligning the summaries with the respective claims and their underlying perspectives. This task is structured as a two-step end-to-end pipeline that includes comprehensive document retrieval and multi-faceted summarization. Furthermore, we propose a set of metrics to evaluate the comprehensiveness of the retrieval and summarization content. Experimental results on various counterparts for the pipeline show that recent models struggle with such a complex task. Analysis shows that the main challenge lies in long context and perspective extraction, and we propose a simple but effective multi-agent summarization system, offering a promising solution to enhance performance on PerSphere.

PerSphere: A Comprehensive Framework for Multi-Faceted Perspective Retrieval and Summarization

Large language models (LLMs) augmented with retrieval systems have demonstrated significant potential in handling knowledge-intensive tasks. However, these models often struggle with unfaithfulness issues, generating outputs that either ignore the retrieved context or inconsistently blend it with the LLM's parametric knowledge. This issue is particularly severe in cases of knowledge conflict, where the retrieved context conflicts with the model’s parametric knowledge. While existing faithful RAG approaches enforce strict context adherence through well-designed prompts or modified decoding strategies, our analysis reveals a critical limitation: they achieve faithfulness by forcibly suppressing the model's parametric knowledge, which undermines the model’s internal knowledge structure and increases the risk of misinterpreting the context. To this end, this paper proposes FaithfulRAG, a novel framework that resolves knowledge conflicts by explicitly modeling discrepancies between the model’s parametric knowledge and retrieved context. Specifically, FaithfulRAG identifies conflicting knowledge at the fact level and designs a self-thinking process, allowing LLMs to reason about and integrate conflicting facts before generating responses. Extensive experiments demonstrate that our method outperforms state-of-the-art methods. The code is available at https://github.com/DeepLearnXMU/Faithful-RAG.

FaithfulRAG: Fact-Level Conflict Modeling for Context-Faithful Retrieval-Augmented Generation

Personalized tool utilization is essential for aligning large language models (LLMs) with user preference in interaction scenarios with various tools. However, most of the current benchmarks primarily focus on either personalization of text generation or direct tool-utilizing, without considering both. In this work, we introduce a novel benchmark \textbf{ETAPP} for evaluating personalized tool invocation, establishing a sandbox environment, and a comprehensive dataset of 800 testing cases covering diverse user profiles. To improve the accuracy of our evaluation, we propose a key-point-based LLM evaluation method, mitigating biases in the LLM-as-a-judge system by manually annotating key points for each test case and providing them to LLM as the reference. Additionally, we evaluate the excellent LLMs and provide an in-depth analysis. Furthermore, we investigate the impact of different tool-invoking strategies on LLMs' personalization performance and the effects of fine-tuning in our task. The effectiveness of our preference-setting and key-point-based evaluation method is also validated. Our findings offer insights into improving personalized LLM agents. Our code is available at https://github.com/hypasd-art/ETAPP.

Evaluating Personalized Tool-Augmented LLMs from the Perspectives of Personalization and Proactivity

Utilizing Graphic User Interfaces (GUIs) for human-computer interaction is essential for accessing various digital tools. Recent advancements in Vision Language Models (VLMs) reveal significant potential for developing versatile agents that assist humans in navigating GUIs. However, current VLMs face challenges related to fundamental abilities, such as OCR and grounding, as well as a lack of knowledge about GUI elements functionalities and control methods. These limitations hinder their effectiveness as practical GUI agents. To address these challenges, we introduce GUICourse, a series of datasets for training visual-based GUI agents using general VLMs. First, we enhance the OCR and grounding capabilities of VLMs using the GUIEnv dataset. Next, we enrich the GUI knowledge of VLMs using the GUIAct and GUIChat datasets. Our experiments demonstrate that even a small-sized GUI agent (with 3.1 billion parameters) performs effectively on both single-step and multi-step GUI tasks. We further finetune our GUI agents on other GUI tasks with different action spaces (AITW and Mind2Web), and the results show that our agents are better than their baseline VLMs. Additionally, we analyze the impact of OCR and grounding capabilities through an ablation study, revealing a positive correlation with GUI navigation ability.

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K/DA: Automated Data Generation Pipeline for Detoxifying Implicitly Offensive Language in Korean

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