Austria

This paper presents a novel approach to e-commerce payment fraud detection by integrating reinforcement learning (RL) with Large Language Models (LLMs). By framing transaction risk as a multi-step Markov Decision Process (MDP), RL optimizes risk detection across multiple payment stages. Crafting effective reward functions, essential for RL model success, typically requires significant human expertise due to the complexity and variability in design. LLMs, with their advanced reasoning and coding capabilities, are well-suited to refine these functions, offering improvements over traditional methods. Our approach leverages LLMs to iteratively enhance reward functions, achieving better fraud detection accuracy and demonstrating zero-shot capability. Experiments with real-world data confirm the effectiveness, robustness, and resilience of our LLM-enhanced RL framework through long-term evaluations, underscoring the potential of LLMs in advancing industrial RL applications.

ACL 2025

LLM-Enhanced Self-Evolving Reinforcement Learning for Multi-Step E-Commerce Payment Fraud Risk Detection

fraud detection

large language model

reinforcement learning

### Welcome to The 63rd Annual Meeting of the Association for Computational Linguistics (ACL 2025)

Message from the General Chair: 
*It is my great pleasure and honor to welcome you to the 63rd Annual Meeting of the Association for Computational Linguistics (ACL 2025), held in beautiful Vienna, Austria, from July 27 to August 1, 2025. ACL2025continues our field’s tradition of excellence in scholarship, innovation, and inclusivity, and I am deeply grateful to the many volunteers who have worked tirelessly to bring this event to life.* 
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Welcome to The 63rd Annual Meeting of the Association for Computational Linguistics (ACL 2025)

technical paper

As Large Language Models (LLMs) continue to advance in understanding and generating long sequences, new safety concerns have been introduced through the long context. However, the safety of LLMs in long-context tasks remains under-explored, leaving a significant gap in both evaluation and improvement of their safety. To address this, we introduce LongSafety, the first comprehensive benchmark specifically designed to evaluate LLM safety in open-ended long-context tasks. LongSafety encompasses 7 categories of safety issues and 6 user-oriented long-context tasks, with a total of 1,543 test cases, averaging 5,424 words per context. Our evaluation towards 16 representative LLMs reveals significant safety vulnerabilities, with most models achieving safety rates below 55%. Our findings also indicate that strong safety performance in short-context scenarios does not necessarily correlate with safety in long-context tasks, emphasizing the unique challenges and urgency of improving long-context safety. Moreover, through extensive analysis, we identify challenging safety issues and task types for long-context models. Furthermore, we find that relevant context and extended input sequences can exacerbate safety risks in long-context scenarios, highlighting the critical need for ongoing attention to long-context safety challenges. Our code and data will be publicly available.

LongSafety: Evaluating Long-Context Safety of Large Language Models

Recent advancements in large language model (LLM) performance on medical multiplechoice question (MCQ) benchmarks have stimulated interest from healthcare providers and patients globally. Particularly in low-andmiddle-income countries (LMICs) facing acute physician shortages and lack of specialists, LLMs offer a potentially scalable pathway to enhance healthcare access and reduce costs. However, their effectiveness in the Global South, especially across the African continent, remains to be established. In this work, we introduce AfriMed-QA , the first largescale Pan-African English multi-specialty medical Question-Answering (QA) dataset, 15,000 questions (open and closed-ended) sourced from over 60 medical schools across 16 countries, covering 32 medical specialties. We further evaluate 30 LLMs across multiple axes including correctness and demographic bias. Our findings show significant performance variation across specialties and geographies, MCQ performance clearly lags USMLE (MedQA). We find that biomedical LLMs underperform general models and smaller edge-friendly LLMs struggle to achieve a passing score. Interestingly, human evaluations show a consistent consumer preference for LLM answers and explanations when compared with clinician answers.

AfriMed-QA: A Pan-African, Multi-Specialty, Medical Question-Answering Benchmark Dataset

The rapid development of Large Language Models (LLMs) has led to their widespread adoption across various domains, leveraging vast pre-training knowledge and impressive generalization capabilities. However, these models often inherit biased knowledge, resulting in unfair decisions in sensitive applications. It is challenging to remove this biased knowledge without compromising reasoning abilities due to the entangled nature of the learned knowledge within LLMs. To solve this problem, existing approaches have attempted to mitigate the bias using techniques such as fine-tuning with unbiased datasets, model merging, and gradient ascent. While these methods have experimentally proven effective, they can still be sub-optimum in fully disentangling biases from reasoning. To address this gap, we propose Selective Disentanglement Unlearning (SDU), a novel unlearning framework that selectively removes biased knowledge while preserving reasoning capabilities. SDU operates in three stages: identifying biased parameters using a shadow LLM, fine-tuning with unbiased data, and performing selective parameter updates based on weight saliency. Experimental results across multiple LLMs show that SDU improves fairness accuracy by 14.7% and enhances reasoning performance by 62.6% compared to existing baselines.

Disentangling Biased Knowledge from Reasoning in Large Language Models via Machine Unlearning

Spatial relation reasoning is a crucial task for multimodal large language models (MLLMs) to understand the objective world. However, current benchmarks have issues like relying on bounding boxes, ignoring perspective substitutions, or allowing questions to be answered using only the model's prior knowledge without image understanding. To address these issues, we introduce SpatialMQA, a human-annotated spatial relation reasoning benchmark based on COCO2017, which enables MLLMs to focus more on understanding images in the objective world. To ensure data quality, we design a well-tailored annotation procedure, resulting in SpatialMQA consisting of 5,392 samples. Based on this benchmark, a series of closed- and open-source MLLMs are implemented and the results indicate that the current state-of-the-art MLLM achieves only 48.14% accuracy, far below the human-level accuracy of 98.40%. Extensive experimental analyses are also conducted, suggesting the future research directions. The benchmark and codes are available at https://huggingface.co/datasets/liuziyan/SpatialMQA.

Can Multimodal Large Language Models Understand Spatial Relations?

With the advent of neural language models, the performance of code generation has been significantly boosted. However, the problem of repetitions during the generation process continues to linger. Previous work has primarily focused on content repetition, which is merely a fraction of the broader repetition problem in code generation. A more prevalent and challenging problem is structural repetition. In structural repetition, the repeated code appears in various patterns but possesses a fixed structure, which can be inherently reflected in grammar. In this paper, we formally define structural repetition and propose an efficient decoding approach called RPG, which stands for Repetition Penalization based on Grammar, to alleviate the repetition problems in code generation for LLMs. Specifically, RPG first leverages grammar rules to identify repetition problems during code generation, and then strategically decays the likelihood of critical tokens that contribute to repetitions, thereby mitigating them in code generation. To facilitate this study, we construct a new dataset CodeRepetEval to comprehensively evaluate approaches for mitigating the repetition problems in code generation. Extensive experimental results demonstrate that RPG substantially outperforms the best-performing baselines on CodeRepetEval dataset as well as HumanEval and MBPP benchmarks, effectively reducing repetitions and enhancing the quality of generated code.

Rethinking Repetition Problems of LLMs in Code Generation

Modern QA systems entail retrieval-augmented generation (RAG) for accurate and trustworthy responses. However, the inherent gap between user queries and relevant documents hinders precise matching. We introduce QAEncoder, a training-free approach to bridge this gap. Specifically, QAEncoder estimates the expectation of potential queries in the embedding space as a robust surrogate for the document embedding, and attaches document fingerprints to effectively distinguish these embeddings. 
Extensive experiments across diverse datasets, languages, and embedding models confirmed QAEncoder's alignment capability, which offers a simple-yet-effective solution with zero additional index storage, retrieval latency, training costs, or catastrophic forgetting and hallucination issues. The repository is publicly available at https://github.com/IAAR-Shanghai/QAEncoder.

QAEncoder: Towards Aligned Representation Learning in Question Answering Systems

In the field of Natural Language Processing (NLP), a common approach for resolving human disagreement involves establishing a consensus among multiple annotators. However, previous research shows that overlooking individual opinions can result in the marginalization of minority perspectives, particularly in subjective tasks, where annotators may systematically disagree due to their personal preferences. Emerging \textit{Multi-Perspective} approaches challenge traditional methodologies that treat disagreement as mere noise, instead recognizing it as a valuable source of knowledge shaped by annotators' diverse backgrounds, life experiences, and values.
This thesis proposal aims to (1) identify the challenges of designing disaggregated datasets i.e., preserving individual labels in human-annotated datasets for subjective tasks (2) propose solutions for developing Perspective-Aware by design systems and (3) explore the correlation between human disagreement and model uncertainty leveraging eXplainable AI techniques (XAI).
Our long-term goal is to create a framework adaptable to various subjective NLP tasks to promote the development of more responsible and inclusive models.

Towards Multi-Perspective NLP Systems: A Thesis Proposal

Behavioral therapy notes are important for both legal compliance and patient care. Unlike progress notes in physical health, quality standards for behavioral therapy notes remain underdeveloped. To address this gap, we collaborated with licensed therapists to design a comprehensive rubric for evaluating therapy notes across key dimensions: completeness, conciseness, and faithfulness. Further, we extend a public dataset of behavioral health conversations with therapist-written notes and LLM-generated notes, and apply our evaluation framework to measure their quality. We find that: (1) A rubric-based manual evaluation protocol offers more reliable and interpretable results than traditional Likert-scale annotations. (2) LLMs can mimic human evaluators in assessing completeness and conciseness but struggle with faithfulness. (3) Therapist-written notes often lack completeness and conciseness, while LLM-generated notes contain hallucinations. Surprisingly, in a blind test, therapists prefer and judge LLM-generated notes to be superior to therapist-written notes. As recruiting therapists for annotation is expensive, we will release the rubric, therapist-written notes, and expert annotations to support future research.

TN-Eval: Rubric and Evaluation Protocols for Measuring the Quality of Behavioral Therapy Notes

Construction of a general-purpose post-recognition error corrector poses a crucial question: how can we most effectively train a model on a large mixture of domain datasets? The answer would lie in learning dataset-specific features and digesting their knowledge in a single model. Previous methods achieve this by having separate correction language models, resulting in a significant increase in parameters. In this work, we present Mixture-of-Experts as a solution, highlighting that MoEs are much more than a scalability tool. We propose a Multi-Task Correction MoE, where we train the experts to become an ``expert'' of speech-to-text, language-to-text and vision-to-text datasets by learning to route each dataset's tokens to its mapped expert. Experiments on the Open ASR Leaderboard show that we explore a new state-of-the-art performance by achieving an average relative 5.0% WER reduction and substantial improvements in BLEU scores for speech and translation tasks. On zero-shot evaluation, NeKo outperforms GPT-3.5 and Claude-3.5-Sonnet with 15.5% to 27.6% relative WER reduction in the Hyporadise benchmark. NeKo performs competitively on grammar and post-OCR correction as a multi-task model.

NeKo: Cross-Modality Post-Recognition Error Correction with Tasks-Guided Mixture-of-Experts Language Model

As Large Language Models (LLMs) become deeply integrated into human life and increasingly influence decision-making, it's crucial to evaluate whether and to what extent they exhibit subjective preferences, opinions, and beliefs. These tendencies may stem from biases within the models, which may shape their behavior, influence the advice and recommendations they offer to users, and potentially reinforce certain viewpoints. This paper presents the Preference, Opinion, and Belief survey (POBs), a benchmark developed to assess LLMs' subjective inclinations across societal, cultural, ethical, and personal domains. We applied our benchmark to evaluate leading open- and closed-source LLMs, measuring desired properties such as reliability, neutrality, and consistency. In addition, we investigated the effect of increasing the test-time compute, through reasoning and self-reflection mechanisms, on those metrics. While effective in other tasks, our results show that these mechanisms offer only limited gains in our domain. Furthermore, we reveal that newer model versions are becoming less consistent and more biased toward specific viewpoints, highlighting a blind spot and a concerning trend.

POBS: https://ibm.github.io/POBS

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LongSafety: Evaluating Long-Context Safety of Large Language Models

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