Dominican Republic

Humans often employ figurative language use in communication, including during interactions with dialog systems. Thus, it is important for real-world dialog systems to be able to handle popular figurative language constructs like metaphor and simile. In this work, we analyze the performance of existing dialog models in situations where the input dialog context exhibits use of figurative language. We observe large gaps in handling of figurative language when evaluating the models on two open domain dialog datasets. When faced with dialog contexts consisting of figurative language, some models show very large drops in performance compared to contexts without figurative language. We encourage future research in dialog modeling to separately analyze and report results on figurative language in order to better test model capabilities relevant to real-world use. Finally, we propose lightweight solutions to help existing models become more robust to figurative language by simply using an external resource to translate figurative language to literal (non-figurative) forms while preserving the meaning to the best extent possible.

EMNLP 2021

Investigating Robustness of Dialog Models to Popular Figurative Language Constructs

EMNLP 2021 is planned to be a hybrid event in Punta Cana, Dominican Republic, with both on-site and fully virtual participation possible. The experience for on-site participants would closely approximate a normal pre-COVID *ACL conference, with 5-6 thematically organized parallel sessions and live Q/A and interactive discussion immediately after the talks. Presentations by virtual participants will be equitably interleaved with those of on-site participants, projected on the auditorium screens as if on-site, and also followed immediately by live Q/A and interactive discussion at a time during reasonable waking hours for the virtual presenter. For all participants, on-site and virtual, who are unable to attend a session due to either time-zone issues or because they are participating in another session live, talk recordings and slides will be available online at a minimum after the live presentation (and in many cases before as well), and questions may be submitted in advance on session-specific discussion boards and answered live in session with the usual visual aids if desired.

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EMNLP 2021 is planned to be a hybrid event in Punta Cana, Dominican Republic, with both on-site and fully virtual participation possible.

technical paper

Timeline Summarization identifies major events from a news collection and describes them following temporal order, with key dates tagged. Previous methods generally generate summaries separately for each date after they determine the key dates of events. These methods overlook the events' intra-structures (arguments) and inter-structures (event-event connections). Following a different route, we propose to represent the news articles as an event-graph, thus the summarization task becomes compressing the whole graph to its salient sub-graph. The key hypothesis is that the events connected through shared arguments and temporal order depict the skeleton of a timeline, containing events that are semantically related, structurally salient, and temporally coherent in the global event graph. A time-aware optimal transport distance is then introduced for learning the compression model in an unsupervised manner. We show that our approach significantly improves the state of the art on three real-world datasets, including two public standard benchmarks and our newly collected Timeline100 dataset.

Timeline Summarization based on Event Graph Compression via Time-Aware Optimal Transport

Reliable automatic evaluation of dialogue systems under an interactive environment has long been overdue. An ideal environment for evaluating dialog systems, also known as the Turing test, needs to involve human interaction, which is usually not affordable for large-scale experiments. Though researchers have attempted to use metrics (e.g., perplexity, BLEU) in language generation tasks or some model-based reinforcement learning methods (e.g., self-play evaluation) for automatic evaluation, these methods only show a very weak correlation with the actual human evaluation in practice. To bridge such a gap, we propose a new framework named ENIGMA for estimating human evaluation scores based on recent advances of off-policy evaluation in reinforcement learning. ENIGMA only requires a handful of pre-collected experience data, and therefore does not involve human interaction with the target policy during the evaluation, making automatic evaluations feasible. More importantly, ENIGMA is model-free and agnostic to the behavior policies for collecting the experience data, which significantly alleviates the technical difficulties of modeling complex dialogue environments and human behaviors. Our experiments show that ENIGMA significantly outperforms existing methods in terms of correlation with human evaluation scores.

Towards Automatic Evaluation of Dialog Systems: A Model-Free Off-Policy Evaluation Approach

**Anthology paper link:**

https://aclanthology.org/2021.emnlp-main.591/

**Abstract:**

We present a systematic study on multilingual and cross-lingual intent detection (ID) from spoken data. The study leverages a new resource put forth in this work, termed MInDS-14, a first training and evaluation resource for the ID task with spoken data. It covers 14 intents extracted from a commercial system in the e-banking domain, associated with spoken examples in 14 diverse language varieties. Our key results indicate that combining machine translation models with state-of-the-art multilingual sentence encoders (e.g., LaBSE) yield strong intent detectors in the majority of target languages covered in MInDS-14, and offer comparative analyses across different axes: e.g., translation direction, impact of speech recognition, data augmentation from a related domain. We see this work as an important step towards more inclusive development and evaluation of multilingual ID from spoken data, hopefully in a much wider spectrum of languages compared to prior work.

Multilingual and Cross-Lingual Intent Detection from Spoken Data

Continual learning in task-oriented dialogue systems allows the system to add new domains and functionalities overtime after deployment, without incurring the high cost of retraining the whole system each time. In this paper, we propose a first-ever continual learning benchmark for task-oriented dialogue systems with 37 domains to be learned continuously in both modularized and end-to-end learning settings. In addition, we implement and compare multiple existing continual learning baselines, and we propose a simple yet effective architectural method based on residual adapters. We also suggest that the upper bound performance of continual learning should be equivalent to multitask learning when data from all domains are available at once. Our experiments demonstrate that the proposed architectural method and a simple replay-based strategy perform better, by a large margin, compared to other continuous learning techniques, and only slightly worse than the multitask learning upper bound while being 20X faster in learning new domains. We also report several trade-offs in terms of parameter usage, memory size and training time, which are important in the design of a task-oriented dialogue system. The proposed benchmark is released to promote more research in this direction.

Continual Learning in Task-Oriented Dialogue Systems

Large-scale pretraining and task-specific fine-tuning is now the standard methodology for many tasks in computer vision and natural language processing. Recently, a multitude of methods have been proposed for pretraining vision and language BERTs to tackle challenges at the intersection of these two key areas of AI. These models can be categorised into either single-stream or dual-stream encoders. We study the differences between these two categories, and show how they can be unified under a single theoretical framework. We then conduct controlled experiments to discern the empirical differences between five V&L BERTs. Our experiments show that training data and hyperparameters are responsible for most of the differences between the reported results, but they also reveal that the embedding layer plays a crucial role in these massive models.

Multimodal Pretraining Unmasked: A Meta-Analysis and a Unified Framework of Vision-and-Language BERTs

Most previous work on grammar induction focuses on learning phrasal or dependency structure purely from text. However, because the signal provided by text alone is limited, recently introduced visually grounded syntax models make use of multimodal information leading to improved performance in constituency grammar induction. However, as compared to dependency grammars, constituency grammars do not provide a straight- forward way to incorporate visual information without enforcing language-specific heuristics. In this paper, we propose an unsupervised grammar induction model that leverages word concreteness and a structural vision-based heuristic to jointly learn constituency-structure and dependency-structure grammars. Our experiments find that concreteness is a strong indicator for learning dependency grammars, im- proving the direct attachment score (DAS) by over 50% as compared to state-of-the-art models trained on pure text. Next, we propose an extension of our model that leverages both word concreteness and visual semantic role labels in constituency and dependency parsing. Our experiments show that the proposed extension outperforms the current state-of-the-art visually grounded models in constituency parsing even with a smaller grammar size

Dependency Induction Through the Lens of Visual Perception

As pre-trained language models (LMs) continue to dominate NLP, it is increasingly important that we understand the depth of language capabilities in these models. In this paper, we target pre-trained LMs' competence in pragmatics, with a focus on pragmatics relating to discourse connectives. We formulate cloze-style tests using a combination of naturally-occurring data and controlled inputs drawn from psycholinguistics. We focus on testing models' ability to use pragmatic cues to predict discourse connectives, models' ability to understand implicatures relating to connectives, and the extent to which models show humanlike preferences regarding temporal dynamics of connectives. We find that although models predict connectives reasonably well in the context of naturally-occurring data, when we control contexts to isolate high-level pragmatic cues, model sensitivity is much lower. Models also do not show substantial humanlike temporal preferences. Overall, the findings suggest that at present, dominant pre-training paradigms do not result in substantial pragmatic competence in our models.

Pragmatic competence of pre-trained language models through the lens of discourse connectives

Information Extraction (IE) aims to extract structural information from unstructured texts. In practice, long-tailed distributions caused by the selection bias of a dataset, may lead to incorrect correlations, also known as spurious correlations, between entities and labels in the conventional likelihood models. This motivates us to propose counterfactual IE (CFIE), a novel framework that aims to uncover the main causalities behind data in the view of causal inference. Specifically, 1) we first introduce a unified structural causal model (SCM) for various IE tasks, describing the relationships among variables; 2) with our SCM, we then generate counterfactuals based on an explicit language structure to better calculate the direct causal effect during the inference stage; 3) we further propose a novel debiasing approach to yield more robust predictions. Experiments on three IE tasks across five public datasets show the effectiveness of our CFIE model in mitigating the spurious correlation issues.

Uncovering Main Causalities for Long-tailed Information Extraction

Span extraction, aiming to extract text spans (such as words or phrases) from plain texts, is a fundamental process in Information Extraction. Recent works introduce the label knowledge to enhance the text representation by formalizing the span extraction task into a question answering problem (QA Formalization), which achieves state-of-the-art performance.
However, QA Formalization does not fully exploit the label knowledge and suffers from low efficiency in training/inference. To address those problems, we introduce a new paradigm to integrate label knowledge and further propose a novel model to explicitly and efficiently integrate label knowledge into text representations. Specifically, it encodes texts and label annotations independently and then integrates label knowledge into text representation with an elaborate-designed semantics fusion module. We conduct extensive experiments on three typical span extraction tasks: flat NER, nested NER, and event detection. The empirical results show that 1) our method achieves state-of-the-art performance on four benchmarks, and 2) reduces training time and inference time by 76% and 77% on average, respectively, compared with the QA Formalization paradigm.

Enhanced Language Representation with Label Knowledge for Span Extraction

Automatically extracted interpersonal relationships
of conversation interlocutors can enrich
personal knowledge bases to enhance personalized
search, recommenders and chatbots. To
infer speakers’ relationships from dialogues
we propose PRIDE, a neural multi-label classifier,
based on BERT and Transformer for creating
a conversation representation. PRIDE
utilizes the dialogue structure and augments
it with external knowledge about speaker features
and conversation style. Unlike prior
works, we address multi-label prediction of
fine-grained relationships. We release largescale
datasets, based on screenplays of movies
and TV shows, with directed relationships of
conversation participants. Extensive experiments
on both datasets show superior performance
of PRIDE compared to the state-of-theart
baselines.

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