Croatia

Generating polite responses is essential to build intelligent and engaging dialogue systems. However, this task is far from well-explored due to the difficulties of rendering a particular style in coherent responses, especially when parallel datasets for regular-to-polite pairs are usually unavailable. This paper proposes a polite chatbot that can produce responses that are polite and coherent to the given context. In this study, a politeness transfer model is first used to generate polite synthetic dialogue pairs of contexts and polite utterances. Then, these synthetic pairs are employed to train a dialogue model. Automatic and human evaluations demonstrate that our method outperforms baselines in producing polite dialogue responses while staying competitive in terms of coherent to the given context.

EACL 2023

Polite Chatbot: A Text Style Transfer Application

polite response generation

politeness

chatbot

text style transfer

dialog

**31st IEEE International Conference on Robot & Human Interactive Communication**
 This conference is a leading forum where state-of-the-art innovative results, the latest developments as well as future perspectives relating to robot and human interactive communication are presented and discussed.
 
 The conference covers a wide range of topics related to Robot and Human Interactive Communication, involving theories, methodologies, technologies, empirical and experimental studies. Papers related to the study of robotic technology, psychology, cognitive science, artificial intelligence, human factors, ethics and policies, interaction-based robot design and other topics related to human-robot interaction are welcome.
 
 **CONFERENCE THEME:**
 Social, asocial, and antisocial robots
 
 Robots are starting to populate our lives: at work, in our homes, hotels, shops. However, not everybody is comfortable with robots finding a place in society. For example, people may be afraid that robots will replace humans in their jobs. This belief is exacerbated by the media that, on one side, raise expectations of robots’ capabilities, while amplifying fears and worries on the other side.
 
 In the next years, due to the increasing request for interaction with people in social environments, academic research and market analyses predict that robots will become more and more “social”. But, at the same time, robots may incur the risk of being perceived as “asocial” as their pervasiveness in everyday environments may become an obstacle to social interaction between humans. Or they may even be rejected as “antisocial” if researchers do not take care to develop robots that behave according to the customs and habits of the communities where they are expected to operate.
 
 To prevent this from happening, robotic researchers can no longer take the luxury of being mere technicians. They must be capable of addressing all the challenges raised by future robot-populated communities in a multidisciplinary way. They need to share their knowledge with the public to make people aware of what robots really are, what expectations we can have from them, the risks we may incur, and the possible mitigation plans.
 
 While being open to any kind of contribution related to Human-Robot Interactive Communication, the RO-MAN 2022 conference will emphasize these aspects of robotic research. How can we create robots capable of being welcomed as our assistants and companions in society while, at the same time, not being perceived as “asocial” or “antisocial?” How can we create robots perceived as facilitators of the natural development of human beings and communities, rather than obstacles?
 
 Contributions from different disciplines, not exclusively related to technological development, will be welcomed as crucial to pave the way to global acceptance of future robots with an informed attitude.
 
 [![](https://assets.underline.io/uploads/markdown_image/1/image/af259abe105b3791c498ae1552d75710.png)](https://drive.google.com/file/d/18w73BZPB_JVOgcrcdZDqYpEupwVt4CnU/view?usp=sharing)

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IEEE RO-MAN 2022

31st IEEE International Conference on Robot & Human Interactive Communication
This conference is a leading forum where state-of-the-art innovative results, the latest developments as well as future perspectives relating to robot and human interactive communication are presented and discussed.

poster

### Welcome to the 17th Conference of the European Chapter of the Association for Computational Linguistics (EACL) 
Continuing its mission of expanding and involving the science community of all European countries, EACL had selected the Ukrainian community for the 16th EACL, which took place online due to the COVID pandemic. Unfortunately, the ongoing war made the organisation in Kyiv impossible. Considering the importance of physical interaction among researchers, especially after the restrictions imposed by the COVID pandemic, in addition to an online mode, the conference will be held in Dubrovnik, Croatia, from 2 to 6 of May, 2023. The original aim of strengthening the connection with the Ukrainian community will not change as our program will feature a dedicated session and a workshop to highlight work on Ukrainian language technologies. As the flagship European conference in the field of computational linguistics, EACL welcomes European and international researchers covering a broad spectrum of research areas that are concerned with computational approaches to natural language.

You need to register for the conference in order to access this site. Please visit https://2023.eacl.org/registration for more information.

As the flagship European conference in the field of computational linguistics, EACL welcomes European and international researchers covering a broad spectrum of research areas that are concerned with computational approaches to natural language.

Data sparsity is one of the main challenges posed by code-switching (CS), which is further exacerbated in the case of morphologically rich languages. For the task of machine translation (MT), morphological segmentation has proven successful in alleviating data sparsity in monolingual contexts; however, it has not been investigated for CS settings. In this paper, we study the effectiveness of different segmentation approaches on MT performance, covering morphology-based and frequency-based segmentation techniques. We experiment on MT from code-switched Arabic-English to English. We provide detailed analysis, examining a variety of conditions, such as data size and sentences with different degrees of CS. Empirical results show that morphology-aware segmenters perform the best in segmentation tasks but under-perform in MT. Nevertheless, we find that the choice of the segmentation setup to use for MT is highly dependent on the data size. For extreme low-resource scenarios, a combination of frequency and morphology-based segmentations is shown to perform the best. For more resourced settings, such a combination does not bring significant improvements over the use of frequency-based segmentation.

Exploring Segmentation Approaches for Neural Machine Translation of Code-Switched Egyptian Arabic-English Text

To date, transformer-based models such as BERT have been less successful in predicting compositionality of noun compounds than static word embeddings. This is likely related to a suboptimal use of the encoded information, reflecting an incomplete grasp of how the models represent the meanings of complex linguistic structures. This paper investigates variants of semantic knowledge derived from pretrained BERT when predicting the degrees of compositionality for 280 English noun compounds associated with human compositionality ratings.

Our performance strongly improves on earlier unsupervised implementations of pretrained BERT and highlights beneficial decisions in data preprocessing, embedding computation, and compositionality estimation. The distinct linguistic roles of heads and modifiers are reflected by differences in BERT-derived representations, with empirical properties such as frequency, productivity, and ambiguity affecting model performance. The most relevant representational information is concentrated in the initial layers of the model architecture.

A Systematic Search for Compound Semantics in Pretrained BERT Architectures

Writing is an important element of language learning, and an increasing amount of learner writing is taking place in online environments. Teachers can provide valuable feedback by commenting on learner text. However, providing relevant feedback for every issue for every student can be time-consuming. To address this, we turn to the NLP subfield of feedback comment generation, the task of automatically generating explanatory notes for learner text with the goal of enhancing learning outcomes. 
However, freely-generated comments may mix multiple topics seen in the training data or even give misleading advice. In this thesis proposal, we seek to address these issues by categorizing comments and constraining the outputs of noisy classes. We describe an annotation scheme for feedback comment corpora using comment topics with a broader scope than existing typologies focused on error correction. We outline plans for experiments in grouping and clustering, replacing particularly diverse categories with modular templates, and comparing the generation results of using different linguistic features and model architectures with the original dataset versus the newly annotated one. This paper presents the first two years (the master's component) of a research project for a five-year combined master's and Ph.D program.

Template-guided Grammatical Error Feedback Comment Generation

While text-based medical applications have become increasingly prominent, access to clinical data remains a major concern. To resolve this issue, further de-identification and anonymization of the data are required. This might, however, alter the contextual information within the clinical texts and therefore influence the learning and performance of possible language models. 
This paper systematically analyses the potential effects of various anonymization techniques on the performance of state-of-the-art machine learning models based on several datasets corresponding to five different NLP tasks.
On this basis, we derive insightful findings and recommendations concerning text anonymization with regard to the performance of machine learning models. In addition, we present a simple re-identification attack applied to the anonymized text data, which can break the anonymization.

Clinical Text Anonymization, its Influence on Downstream NLP Tasks and the Risk of Re-Identification

Today, human assistants are often replaced by chatbots, designed to communicate via natural language, however, some disadvantages are notorious with this replacement. This PhD thesis project consists of researching, implementing,
and testing a solution for guiding the action of a human in a contact center. It will start with the discovery and creation of datasets in Portuguese. Next, it will go through three main components: Extraction for processing dialogs and using the information to describe interactions; Representation for discovering the most
frequent dialog flows represented by graphs; Guidance for helping the agent during a new dialog. These will be integrated in a single framework. In order to avoid service degradation resulting from the adoption of chatbots, this work aims to explore technologies in order to increase the efficiency of the human’s job without losing human contact.

Automatic Dialog Flow Extraction and Guidance

With the rise in larger language models, researchers started exploiting them by pivoting the downstream tasks as language modeling tasks using prompts. In this work, we convert the Named Entity Recognition task into a seq2seq task by generating the synthetic sentences using templates. Our main contribution is the conversion framework which provides faster inference. In addition, we test our method’s performance in resource-rich, low resource and domain transfer settings. Results show that our method achieves comparable results in the resource-rich setting and outperforms the current seq2seq paradigm state-of-the-art approach in few-shot settings. Through the experiments, we observed that the negative examples play an important role in model's performance. We applied our approach over BART and T5-base models, and we notice that the T5 architecture aligns better with our task. The work is performed on the datasets in English language.

Improving and Simplifying Template-Based Named Entity Recognition

Access to natural language processing resources is essential for their continuous improvement. This can be especially challenging in educational institutions where the software development effort required to package and release research outcomes may be overwhelming and under-recognized. Access to well-prepared and reliable research outcomes is important both for their developers as well as the greater research community. This presentation presents an approach to address this concern with two main goals: (1) to create an open-source easily deployable platform where resources can be easily shared and explored, and (2) to use this platform to publish open-source Turkish NLP resources (datasets and tools) created by a research lab. The Turkish Natural Language Processing (TULAP) was designed and developed as an easy-to-use platform to share dataset and tool resources which supports interactive tool demos. Numerous open access Turkish NLP resources have been shared on TULAP. All tools are containerized to support portability for custom use. This presentation describes the requirements, design, implementation, and deployment of TULAP with several use cases (available at https://tulap.cmpe.boun.edu.tr/). A short video demonstrating our system is available at https://figshare.com/articles/media/TULAP_Demo/22179047.

TULAP - An Accessible and Sustainable Platform for Turkish Natural Language Processing Resources Authors:

The methods used to create many of the wellknown Question-Answering (QA) datasets are hard to replicate for low-resource languages. A commonality amongst these methods is hiring annotators to source answers from the internet by querying a single answer source, such as Wikipedia. Applying these methods for lowresource languages can be problematic since there is no single large answer source for these languages. Consequently, this can result in a high ratio of unanswered questions, since the amount of information in any single source is limited. To address this problem, we developed a novel crowd-sourcing platform to gather multiple-domain QA data for low-resource languages. Our platform, which consists of a mobile app and a web API, gamifies the data collection process. We successfully released the app for Icelandic (a low-resource language with about 350,000 native speakers) to build a dataset which rivals large QA datasets for highresource languages both in terms of size and ratio of answered questions. We have made the platform open source with instructions on how to localize and deploy it to gather data for other low-resource languages.

GameQA: Gamified Mobile App Platform for Building Multiple-Domain Question-Answering Datasets

The paper addresses TermoUD - a language-independent terminology extraction tool. Its previous version, i.e. TermoPL, uses language dependent shallow grammar which selects candidate terms. The goal behind the development of TermoUD is to make the procedure as universal as possible, while taking care of the linguistic correctness of selected phrases. The tool is suitable for languages for which the Universal Dependencies (UD) parser exists. We describe a method of candidate term extraction based on UD POS tags and UD relations. The candidate ranking is performed by the C-value metric (contexts counting is adapted to the UD formalism), which doesn't need any additional language resources. The performance of the tool has been tested on texts in English, French, Dutch, and Slovenian. 
The results are evaluated on the manually annotated datasets: ACTER, RD-TEC 2.0, GENIA and RSDO5, and compared to those obtained by other tools.

TermoUD - a language-independent terminology extraction tool

Automated text anonymization is a classical problem in Natural Language Processing (NLP). The topic has evolved immensely throughout the years, with the first list-search and rule-based solutions becoming statistical modeling approaches and later to advanced systems that rely on powerful state-of-the-art language models. Even so, these solutions fail to be widely implemented in the most privacy-demanding areas of activity, such as healthcare; none of them is perfect, and most can not guarantee rigorous anonymization. This paper presents INCOGNITUS, a flexible platform for the automated anonymization of clinical notes that offers the possibility of applying different techniques. The available tools include an underexplored yet promising method that guarantees 100% recall by replacing each word with a semantically identical one. In addition, the presented framework incorporates a performance evaluation module to compute a novel metric for information loss assessment in real time.

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Exploring Segmentation Approaches for Neural Machine Translation of Code-Switched Egyptian Arabic-English Text

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